Unexpected callers who say there is a problem with your order are a common scam.
Warning signs
- They called you first.
- They ask for a code, password or card number.
- They want you to install software or buy gift cards.
- They insist you act immediately.
What to say
I will check my order myself. Goodbye. Then hang up. You do not owe an explanation.
After the call
- Open the Temu app yourself and look at your orders.
- If you shared anything, change your password and call your bank.
- Report the call at reportfraud.ftc.gov.
Independent guidance. Help By DigiSupportive is not Temu. This article is general information, and we cannot make decisions about your orders.