Someone on the line, always 1-888-891-4022 Independent. Not affiliated with Temu.

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FAQ

The basics

What is Help By DigiSupportive?

Help By DigiSupportive is an independent, online-only business that offers phone guidance to Temu shoppers.

Are you affiliated with Temu?

No. We are not affiliated with, endorsed by or sponsored by Temu.

Where are you based?

We work online and by phone only, with no public office.

Using the phone line

When is the line open?

Always. It is staffed every hour of every day.

Is 1-888-891-4022 a Temu number?

No. It connects to Help By DigiSupportive.

Can I request a callback?

Yes. Use the form on the contact page.

Boundaries

Can you change my order or refund?

No. Only Temu can, and we cannot reach your account.

Will you want my password?

Never.

Do you guarantee a result?

No. We help you understand and prepare. Temu decides.

More questions? Call 1-888-891-4022