Effective date: [add date]
1. Who we are
Help By DigiSupportive is an independent, online-only company. We are not Temu and are not affiliated with, endorsed by or sponsored by Temu. Temu is a trademark of its owner.
2. What we provide
Phone guidance and general information about Temu orders, returns, payments and accounts. We do not access your accounts or decide outcomes.
3. General information
Content on this site is general and may change. Temu’s own terms apply to your purchases and accounts.
4. No guaranteed results
Refunds, replacements and account decisions belong to Temu and your payment provider.
5. Fees
Any fee is disclosed before you agree. We do not charge without your consent.
6. Your responsibilities
- Be accurate in what you tell us.
- Keep your login details private.
- Use our guidance at your discretion.
7. Liability
To the extent permitted by law, we are not liable for indirect or consequential loss.
8. Changes
We may revise these terms. The effective date shows the current version.