Where a refund goes changes when you see it and how you can use it.
How to find out
Open the refund details on your order page. It lists the amount and the destination, such as your original card or your account balance.
What changes
- Balance. Often available quickly but usable inside the shop.
- Card. Returns money to your bank, which can add several business days.
If you prefer a different destination
Check the options shown when you request the refund. If a choice is offered, it appears there. If not, the order page explains what applies.
Independent guidance. Help By DigiSupportive is not Temu. This article is general information, and we cannot make decisions about your orders.